Last Updated on February, 04, 2025
Information We Collect
We may collect personal information from you when you visit our website, register for an account, or interact with our services. This information may include:
Name and contact information
Identity verification documents and information
Biometric data for verification purposes
Professional credentials and documentation
Emergency contact information
Device and usage information
Account preferences and settings
How We Use Your Information
We may use the information we collect from you for various purposes, including:
1. Providing and improving our identity verification services
2. Processing and validating your identity across different contexts
3. Managing your personal, professional, and emergency profiles
4. Analyzing website traffic and user behavior to enhance our offerings
Business and Third-Party Usage
With your explicit consent, we may share relevant information with:
Government Agencies and Services
DMV for license verification
Passport offices for identity validation
Law enforcement for identity validation and when legally required
Healthcare Providers
Emergency medical services
Hospitals and clinics
Insurance providers
Healthcare professionals
Professional Organizations
Employers for verification
Professional licensing boards
Educational institutions
Certification authorities
Financial Institutions
Banks for identity verification
Credit agencies
Financial service providers
Each third-party interaction is:
Subject to your explicit authorization
Limited to specific, necessary information
Tracked and logged for your review
Revocable at any time
Data Security
We take data security seriously and employ industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
End-to-end encryption for sensitive data
Secure blockchain verification through Polygon ID
Regular security audits and assessments
Strict access controls and authentication protocols
Secure data storage and transmission
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services. We may share your information with:
Verified identity validators in our network
Emergency services (when authorized through Emergency Mode)
Trusted service providers who assist in operating our platform
Legal authorities when required by law
Payment & Refunds
Waitlist fees are non-refundable as they:
- Secure your position for early platform access
- Cover administrative and processing costs
- Cannot be transferred between users
Platform Services Refunds
- Available within 30 days of purchase for unused services
- Prorated for partially used services
- Not available for completed verification processes
- California residents have additional rights under state law
Service Interruptions
- Prorated refunds issued for extended service outages
- Excludes scheduled maintenance
- Force majeure events reviewed individually
Dispute Resolution
We handle disputes according to federal and state requirements:
- Submit in writing to here@ardis.id
- Include transaction ID and dispute reason
- Response provided within 5-7 business days
- Supporting documentation may be required
Legal Compliance
- All transactions processed through licensed providers
- Chargebacks investigated per federal regulations
- Fraudulent claims may result in service termination
- Special provisions apply for California residents
Each dispute is:
- Subject to verification
- Limited to specific transactions
- Handled confidentially
- Resolved per applicable law
Cookies
Our website may use cookies to enhance your browsing experience and collect information about how you interact with our platform. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but some features of our platform may not function properly without cookies.
Your Rights
You have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of certain data collection
Export your data
Revoke sharing permissions
Changes to this Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
Email: here@ardis.id
ARDIS is a HSHMoney company.